• through your bank account (Direct Debit or Standing Order)
• by telephone
• by text
• on the internet
• in shops or at the post office
• at a Knightstone office by cash, cheque, debit or credit card

Direct Debit

Direct Debit allows us to automatically collect payments from your bank account once a month. You can choose any day of the month for the payment. If this date falls on a weekend or holiday, we’ll collect the payment from your account on the next working day.

 

To set up Direct Debit payments, just call your Homeownership Officer and provide your bank account details.  If your rent or service charge increases we’ll give you at least 14 days’ notice of any change in payment amounts.

 

A standing order is a regular payment that you instruct your bank to make to us. You should make your payments monthly, in advance. If you wish to pay by standing order, please contact your Homeownership Officer who will give you the details that you will need to give to your bank.

 

Call 0844 557 8321 to contact Allpay.

You will need a payment card which we can send you on request. You will need this card plus a debit or credit card.  You can also pay by telephone by contacting your Homeownership Officer.

 
Pay via the internet

You will need a payment card which we can send you on request and you will also need to have your own e-mail address.  You can pay by debit or credit card by following the Allpay link https://www.allpayments.net/allpayments

 

You will need a payment card which we can send you on request.

You can use this to pay your rent or service charge at:

To make payments, just hand over the card with your payment at the counter. The shop will process your payment and will give you a receipt as proof of payment. Payments will normally reach our account in 1 - 3 working days.